A day in the life of a North Sales Partner.

Business is easier and more successful when you have a dedicated partner backing you up. 

Successful payment company Sales Partners have busy days filled with a variety of activities focused on retaining customers and growing their portfolios. Days can be long and stressful — particularly if Sales Partners have to manage them without the right tools and support. Fortunately, North Sales Partners get access to both.

Here are some day-to-day tasks a Sales Partner attends to and how North makes them a little easier. 

Stay updated on the industry. 

Informed Sales Partners are better at their jobs. They understand the payments landscape, from mergers and acquisitions to innovative product releases. Information on competitors and the direction the industry is moving helps you make informed decisions about your business. 

Tracking down that information, however, can be challenging and time-consuming. However, North Sales Partners have the advantage of anytime, anywhere access to the North Sales Partner Portal, which provides the latest industry news and updates. 

Market your business.

Raising awareness about your company among people in your target audience will help you grow your portfolio. Having said that, building a website and generating content takes time and expertise. Unfortunately, many Sales Partners don’t have marketing professionals and graphic designers on staff. 

North provides partners with professionally designed marketing materials to make a good first impression on prospects. Additionally, North Sales Partners can have their own mirrored website that includes up-to-date info on North products and services.

The messaging is accurate and precise — and requires little additional work from Sales Partners. This is a good tool to take advantage of to keep in line with your payment company’s own strategy and ethics, making sure you don’t misrepresent the company or its products.

Sell total solutions.

Sales Partners that sell only merchant services are at somewhat of a disadvantage, especially if they are competing with all-in-one verticalized solutions that offer “free” point of sale (POS) solutions to customers who use their payment processing services. 

Fortunately, North Sales Partners have the ability to provide total solutions that deliver real value to merchants. Our POS Pros Team can determine the best point of sale software for each merchant’s individual needs. Partners can provide merchants with the latest smart payment devices that give merchants the ability to accept a range of payment types and also manage their businesses with inventory and employee management tools. 

Onboard new accounts.

When you close a deal, you need an efficient way to onboard new accounts. Traditionally, the process has taken time and could create frustration for the merchant. However, the steps are important, meeting requirements for Know Your Customer (KYC) regulations, accurately identifying the merchant’s industry segments, and determining transaction level and amounts to fairly set payment processing rates. 

North gives Sales Partners the advantage of using its fast and efficient online merchant application solution. Furthermore, select Sales Partners can get approvals in as little as five minutes. We save you time, allowing you to increase customer satisfaction right from the start of your relationship with new accounts. 

Build customer relationships.

After onboarding a new merchant, passive residual income begins coming in. But Sales Partners set on revenue growth aren’t passive. They touch base with the account from time to time to ensure things are working well — and to see if the merchant needs additional solutions or services. 

Sales Partners have North support behind them to sell hosted payments pages for merchants selling online, virtual terminals that allow businesses to easily accept credit card payments over the phone or by mail, and mobile POS systems that allows merchants to accept payments curbside, at the restaurant table, or anywhere in the store.

Staying engaged with customers and helping them solve their business problems allows North Sales Partners to foster strong relationships that boost their customer retention rate and help grow customer lifetime value (CLTV) with long-term recurring revenue and upselling. 

Plan for success another day.

Sales Partners determined to grow their businesses take time to create priority lists, make appointments, send emails, and get ready to hit the ground running the next day. The North Sales Partner Portal allows partners to quickly access data, including residuals, bonuses, and merchant processing levels, to make sure their businesses are on track and to adjust their plans, if necessary. 

What’s your day like?

Payment company Sales Partners have a lot on their plates each day, and each task is crucial. North Sales Partners have the assurance of knowing we have their backs and provide them with tools to make their lives easier.

If you want to learn more about what your days with North could be like, contact us today.